Over the last few days, there have been a number of people who have reported that they can no longer start WatchMe. Each time they do they get the following message:
Can not start WatchMe
An instance of WatchMe is already running
The issue only occurs for people who run AVG Anti Virus and downloaded their latest update. I have submitted an issue to AVG explaining the situation, and hopefully they will be able to rectify the issue.
In the meantime, if you are getting this issue and run AVG Anti Virus, you can fix it by excluding WatchMe from AVG. Information on doing this can be found here:
https://support.avg.com/SupportArticleView?l=en_US&urlname=How-to-exclude-file-folder-or-website-from-AVG-scanning
Thank you to Mal, Max and Lou for letting me know about this issue.
avg antivirus its a good antivirus software it is found virus in my computer
best pc tune up utilities
I, along with others at the office, have also recently been receiving this same error message. Im not sure which virus software is used here (maybe it’s only visible on server side) though I’m pretty sure we don’t use AVG, but perhaps the issue occurs across other virus softwares.
Unfortunately we do not have administrative privileges so hopefully this can be resolved. We all love the app.
Thanks.
I have found you can also circumvent the error by running WatchMe as Administrator.
Otherwise, a great app. Thanks!